Comprehensive Privacy Policy
Effective Date: August 4, 2026
1. Introduction
Explains how Real American Market collects, uses, stores, shares, and protects personal information.
2. Marketplace Platform
The Marketplace operates using WordPress, WooCommerce, Dokan, and related technologies to manage customer accounts, vendor accounts, storefronts, orders, recurring vendor subscriptions, and Marketplace operations.
3. Information We Collect
We may collect names, email addresses, phone numbers, billing and shipping addresses, account credentials, vendor application information, business information, communications, reviews, uploaded content, product listings, and other information voluntarily provided.
4. Payment Information and Vendor Subscriptions
Recurring vendor subscriptions and purchases are processed through secure third-party payment providers. We do not store complete payment card numbers or CVV/security codes. We and our providers may retain limited billing, subscription, invoice, renewal, payment token, and transaction information necessary to administer subscriptions, process recurring payments, prevent fraud, maintain records, and comply with legal obligations.
5. Automatically Collected Information
We may automatically collect IP address, browser type, operating system, device information, cookies, session data, pages viewed, dates and times of access, and similar technical information.
6. Analytics
We may use analytics technologies to understand how visitors use the Marketplace. Analytics may collect information such as pages viewed, clicks, browser type, device information, IP address, approximate location, referral sources, and similar usage information to improve the Marketplace and measure performance.
7. Cookies
We may use essential, functionality, security, shopping cart, subscription, and analytics cookies. Depending on applicable law, consent may be requested before certain non-essential cookies are used.
8. How We Use Information
We use information to manage accounts, review vendor applications, process purchases, administer recurring vendor subscriptions, process recurring payments, fulfill orders, provide support, communicate with users, improve the Marketplace, detect fraud, enforce our Terms, comply with legal obligations, and send marketing communications where permitted by law or with consent.
9. How We Share Information
Approved vendors receive customer information reasonably necessary to process, fulfill, ship, support, and complete orders. We may also share information with payment providers, shipping providers, hosting providers, analytics providers, communication providers, professional advisors, and government authorities when required by law. We do not sell or rent personal information for third-party marketing.
10. Vendor Access to Customer Information
Vendors may use customer information only to fulfill orders, provide customer support, comply with applicable law, and operate their Marketplace business. They may not misuse, sell, or rent customer information except as permitted by law.
11. Data Retention
We retain information only as long as reasonably necessary to operate the Marketplace, administer subscriptions, maintain billing records, resolve disputes, prevent fraud, enforce agreements, and comply with tax, accounting, and legal obligations.
12. Security
We implement reasonable administrative, technical, and organizational safeguards; however, no system is completely secure.
13. Privacy Rights
Subject to applicable law, users may request access, correction, deletion of eligible information, updates, and opt out of marketing communications where applicable.
14. Children’s Privacy
The Marketplace is not intended for children under 13 and we do not knowingly collect their personal information.
15. Third-Party Services
Integrated third-party services have their own privacy practices.
16. Business Transfers
Information may be transferred during a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable law.
17. Do Not Track
Because there is no consistent industry standard for responding to Do Not Track browser signals, the Marketplace may not respond to all such signals.
18. State Privacy Rights
Residents of certain jurisdictions may have additional privacy rights under applicable law. Requests will be handled as required by those laws.
19. Data Security Incidents
If required by applicable law, we will provide legally required notifications in the event of certain data security incidents.
20. Changes to this Policy
We may revise this Privacy Policy from time to time. Continued use of the Marketplace after changes become effective constitutes acceptance of the revised policy.
21. Contact Us
Questions or privacy requests may be submitted through the Contact Us page or any privacy contact method we publish.